I have sent you our entire album back catalogue - I hope you enjoy
Thanks for all your help, support and patience, you have been ace and I'll be in touch soon about converting the spare full flight case I have to fit my 5 string bass. Take care. .
Cases arrived safe and sound and ahead of schedule yesterday. Just thought I'd drop you a line to let you know how pleased I am with them.
They look amazing! Not only will they protect what's going in them, they'll last a lifetime too. Really solid construction and far better than I hoped for considering the bargain price for such custom cases. I'll certainly be in touch again for more cases in the future. Great job.
Keep up the good work and thanks again.
From the desk of Professor McGinty
The case arrived this morning and fits perfectly. And it's just in time for a busy week too :-)
The case arrived yesterday and is excellent thank you very much!
Please don't forget to give me a bell at some point so I can pay for it!
Whilst it's a while since you made the 40" plasma flight case for us, I saw it for the first time last week and wanted to let you know we're very impressed with the quality of finish. Nice job.
I'll be in touch next time we need one.
The new yellow case has now arrived and I am very pleased with it.
Many thanks for the excellent customer service. I shall not hesitate to recommend you to my colleagues.
Case arrived today, safely. Marvellous job which gives one complete confidence.
Subject: Mastodon drum cases
The new cases look great Sam. You'll definitely be getting some more business from us.
Got its first use this weekend and fits perfectly. Good Job!
Just to let you know, I got the backpack yesterday afternoon! Thanks a million this was exactly what i was after and it works a treat, just how i imagined it would work. You do excellent work, and i am happy as a pig in dirt.
All the very best
Just wanted to thank you for getting the flight case to us so promptly. Kit's flying in to it as we speak!
IS F*#%ING PERFECT!
Cant thank you enough Sam, done me a big favour I owe you one bud!
I just wanted to drop you a quick line to say that the bag arrived today at my place of work, Its a perfect fit.
Many thanks for such a great job on all the bags 3D cases have supplied.
All the best
Thank you very much they are fab, arrived safe and sound
You guys did a great job at a very small price and appreciated.
Cases are fantastic!
Never seen such good quality.
The case arrived today and your right I'm not disappointed. Its just what I've been looking for and the G&L fits great.
A very happy bunny, thanks
Many thanks again Steve for such fab service and flexibility, the cases are just the right size.
Best wishes, Claudia
Interesting words Sam - duly noted for future ideas work. Really appreciated your service so let's see where we can take it all in the future.
Just had to drop you a line to say Thank You!
The padded bag is exactly what I was hoping for and fits like a glove - simply superb!
Thank you for the quality of workmanship and attention to detail.
It was a pleasure doing business with you.
Case received today Friday AM, I am delighted many thanks for all of your help.
Best wishes John
Mission accomplished - The cases arrived in Schruns.
As mentioned before - just give me a list of relevant vendor-rating sites, so I can highlight the exceptional service you provide.
Everything worked out well and as you said, plenty of room left over for cables and stuff. The quality of foam and the case is exactly what I wanted. More than happy with the end results.
The case came on Friday as promised, its a great case at a great price. There are a few guys at the shooting club that are interested, I will point them in your direction.
I live and work in Mali (south Sahara).
I've looked at cases for my gear after recent trips from the desert to the arctic circle and I called you guys
I'm really pleased with the results.
Everything worked out well and as you said, plenty of room left over for cables and stuff. The quality of foam and the case is exactly what I wanted.
More than happy with the end results.
The cases were for MUSE world tour, Groove Armadas world tour and Chris Cunningham UK Tour.
Have a good weekend , and thanks again for the great service.
Just a quick note to thank you for supplying me with my flight case in time for my tour and for gently persuading me to buy from your company instead of Castle Cases.
I am extremely happy with the flight case and secure I made the right choice. I would happily recommend your company.
Dear Peli Team,
I ordered and received from you 2 x Orange 1450 cases last week, and thank you for your very fast and efficient service!
Case just arrived. I am extremely pleased with the results! I couldn't have wished for a better case, the lighting desk fits perfectly and the cut-outs underneath are great! It really IS a work of beauty SMILE
Thanks for great service, I will have no trouble ordering more cases from you guys in the coming year.
3D Flight Cases - Terms & Conditions
3D Flight Cases Terms and Conditions
- all the not so small print.
This is yet another page of 'Red Tape' information with the various sub headings that you require according to the powers that be. Whilst we all accept the need for 'Red Tape' a little less would be welcome.
Whilst it has never happened in 3D Cases Ltd's history, if problems cannot be resolved between ourselves I guess it will go in front of 'twelve good men and true' and the problems will be argued over by people in strange wigs. Until then.....
Our web site terms and conditions of sale.
Rule One: All Goods (thats anything you have asked us to supply at an agreed price) remain the property of 3D Cases Ltd until paid for in full. Our payment terms are clearly marked on the invoice. Anyone who thinks this basic condition unfair should please shop somewhere else.
Policy: It has always been 3D Cases Ltd's policy to treat our customers in exactly the way we like to be treated ourselves. Our toes curl at the sight of small print, but it appears that not only to add to our creditability but to comply with new legislation we are required to offer you our own small print - except ours is in easy to read 'large print'. You should note that your statutory rights under the current consumer protection laws are not affected (more probably enhanced).
Data & Privacy: The information collected from you at the time you place an order will be used purely to carry out your instructions and action any payment. There are no circumstances under which, this information might be sold, lent or even given to a third party, not even to my mother.
Content: Whilst we try extremely hard to ensure our webmaster keeps our web pages up to date with prices and content we cannot guarantee it's perfect, mistakess ar passsible and can hippen even with the beast well in the world! If you are in any doubt about our site's content you can always speak to a real human being in our office to check any details shown on this web site.
Supply: We undertake to supply you with the goods described on these web pages or in our brochures by any delivery date you might reasonably request. If you have an urgent order it is always advisable to discuss your requirement on the telephone +44 (0) 1733 269026. Many of our products are nearly always available for immediate despatch, custom built cases by definition are not, and unless we have specifically agreed otherwise, delivery will be as soon as possible, usually with 14 days.
Contact: We will contact you in connection with your instructions and keep you well informed should we have any difficulties providing you with the specific goods ordered, to be delivered by your date specified. We may also email you (no more than 12 times a year) with our latest offers and new products etc unless requested otherwise. We may even send a card or email you to wish you happy Christmas.
Delivery: Obviously, as the customer you recognise that we rely on postal services and carriers to help complete the 'contract'. We monitor the performance of our carriers continuously. Whereas we have so rarely had a complaint about the quality of our goods, there have been a very small number of occasions when due to circumstances entirely beyond our control (road work delays, driver didn't get out of bed or got lost etc.) our goods have not arrived by the requested time. As soon as we have learned of this we have always offered immediate despatch of a replacement parcel - providing the selected goods are available for despatch.
Guarantee: In the light of the forgoing you will appreciate we feel confident that we can unequivocally guarantee your total satisfaction with our product and service. Again you should note that your statutory rights under the current consumer protection laws are not affected (more probably enhanced).
Refunds: In the event of loss, late delivery or dissatisfaction with the product supplied and a replacement is not acceptable, the goods need to be returned, unless reqested otherwise, for a full refund. If initial payment was by Credit Card, then the refund will be made back to your Credit Card Company. If however payment was by cheque or other method, then the refund will be posted to you by cheque promptly. Our major concern is to maintain our happy relationship with you, our customer.
Payment: Although our customers offer payment at the time of placing their order, it is our policy not to action Credit Cards or cash cheques until the week in which the goods are to be dispatched, unless your order is for bespoke designs or special order. 30 day credit accounts, FOB and payment in advance may also be agreed between ourselves prior to accepting an order.
VAT: For goods sold within the EU VAT will be charged at the standard UK rate in force at the time of invoice on all goods and services. Exported goods to Liechtenstein, Switzerland, Norway and outside the EU will be free of any VAT charges.
Complaints: Well we don't have a procedure - because as I said earlier it has never got to that situation in 30 years! Clearly we take any complaint very seriously and would expect to contact you by return to try to rectify the situation immediately.
Law and Jurisdiction: Any contract for your purchase from 3D Cases Ltd is governed by and has to be interpreted under the Law of England, and you agree that such contract will be subject to the non-exclusive jurisdiction of the English courts.
Final Note: Whilst we will always 'go that extra mile' to ensure our customers satisfaction we must however cover ourselves against unexpected circumstances and add that we may suspend or vary the whole or any part of the service or products offered by 3D Cases Ltd for any reason at any time at our sole discretion.
We suppose, because we have always enjoyed an open and trusting relationship with our existing customers, it grieves us to have to write down what has just been mutually understood between us over so many years. In so doing it has somehow denigrated that good old British sense of fair play......
Our aim is to exceed your expectations. When we do we'd love to hear from you, if we don't please contact us so that we can put things right as soon as possible. Any concern that you may have regarding security, privacy or complaint in connection with making a purchase with us can always be taken up with me personally.
+44 (0) 1733 269026
3D Cases ....30 years of working together with our customers. Thank you to all.
Here are a couple of HM Government websites for later reading - one publishing the Red Tape and the other trying to reduce the Red Tape - you couldn't make it if you tried. Sadly the one on the left is winning.